- Prepares month-end bank reconciliations.- Prepares month-end account reconciliations.- Records monthly intercompany entries. - Records recurring standard monthly journal entries.- Records cash transfer/wire journal entries.- Assists in preparation of supporting schedules for SEC filings.- Backup to Accounts Payable and Payroll.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

 ESSENTIAL DUTIES & RESPONSIBILITIES: - Follow up on all inquires from internal/external guests on catering room needs in both verbal and written communication forms - Book functions and handle appropriate menu planning, room set up and other special needs of guests - Oversee the proper execution of all catering events - Determine blocks for groups with catering needs - Coordinate with pertinent departments regarding needs for events - Bill all charges to appropriate departments/external guests - Provide upcoming events and distribute to all necessary departments - Develop and monitor departmental budget - Order all supplies - Submit proper notice of events to Director Food & Beverage, and his/her designate Manager - Receive all sales leads and inquiries about meeting space - Prepare contract and follow up with client based on payment - Monitor the condition of ballrooms, carpet, painting, wallpaper, lights, etc. - Must work well under pressure and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines.  - Must always show ethical and cooperative behavior with guests, co-workers, and leadership. -  Responsible for recruiting, hiring, and training to maintain budgeted staffing levels.  - Supervise hourly staff to ensure optimum operating efficiencies and appropriate staffing. - Recommendations regarding the hiring, firing, advancement, or promotions of employees. - Assists and maintain food and beverage costs through control and supervision. - Ensures that all employees adhere to the company's standards.  - Directs interviews and hiring, assignments of duties, motivation of staff, evaluations, and management of staff. - Estimates food, non-food and beverage needs and requisitions all items needed for staff to successfully perform in the outlet - Responsible for maintaining personnel performance records and monitoring staffing levels to maintain budgeted levels of employment.  - Requisition supplies from food storeroom and maintain adequate par levels.  - Review financial transactions and monitor budget to ensure an efficient operation and that expenditures stay within budget limitations.  - Have knowledge of and practice food and alcoholic beverages handling procedures to ensure guest safety.  - During certain times throughout the year will be expected to assist in supervising other outlets as deemed necessary by the F&B Director. -  Performs other duties as may be assigned by department and/or company management.   SUPERVISORY RESPONSIBILITIES   - This position hassupervisory responsibilitiesforall front of house banquet staff in the absence of the Banquet Coordinator. 

SUMMARY Provide prompt and efficient beverage service to guests.  Establishes rapport with guests and creates a friendly and fun atmosphere for banquets, meetings and other events.   ESSENTIAL DUTIES AND RESPONSIBILITES - Take orders and serve food and drinks to customers.   - Clean and maintain station:  empty ashtrays, remove trash, wipe tables, clear dirty dishes, remove empty glasses, push in chairs, etc. as required. - Operate cash register: take money and make change, as required. - Answer all questions asked by guests about the menu items and/or property amentities. - Ensure the safety and security of employees and guests. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - May be required to answer questions when a manager is not available. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management.    SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Always maintains a positive attitude, supporting the policies of Senior Management of the Casino. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (Continually)- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity. (Continually)- This is a uniformed position, which requires that team members are following uniformed appearance standards while on duty. (Continually)- Coach, monitor, and develop team members for improved performance. (5%)- Assist in assuring an accurate coin and currency count by machine, by promoting the physical removal of drop from slot machines, the transporting of the drop to the count rooms, the performance of the physical count. Assist in assuring the accuracy of BVA monies and accuracy of reports by observing the counters, by balancing the reports, and by balancing the drop. (25%)- Assist in assuring the accuracy of pit drop monies and accuracy of reports by observing the counters, by balancing the reports, and by balancing the drop. (5%)- Ensure that training the Count Room Team Members follows company policies and procedures. (Continually)- Assist in assuring low departmental operational costs by planning and directing the operations. (5%)- Assist in assuring the accuracy of slot drop reports by keying slot drop data. (5%)- Ensure all equipment is running properly and recommend service for equipment. (5%)- Prevent damage to property and equipment via proper supervision of staff. (Continually)- Provide an accurate final count that allows the Slot Department and Cage to operate in an uninterrupted and orderly manner. (5%)- Schedule count team personnel so that there are three people available for drop and count process. (5%)- Pull bill validators from slot machines. (15%)- Transports bill validators to soft count room. (10%)- Maintain and assure the proper routing of the department’s paperwork. (15%)- Performs other duties as may be assigned by department and/or company management.- Follow all cleaning, sanitation and PPE position specific guidelines.

- Responsible for directing the overall operations and staff of the department including Database, Advertising, Promotions, Social, Entertainment Public Relations, and Casino Marketing.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company.- Responsible for assessing, anticipating and reacting to the competitive marketplace in regard to marketing strategies, programs, campaigns, and promotions. - Builds long term relationships with customers to strengthen the brand value. - Ensures that scheduling is done in an effective and efficient manner to support all marketing initiatives while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   - Ensures coordination with iT to ensure all resources are available to run programs. - Expertise with all company Brand programs and systems and provides input to improve Brand direct marketing efforts.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters.

- Responsible for supervising F&B areas designated to this role and the overall daily management of a designated shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, meeting staffing objectives and achieving guest satisfaction. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible. - Assists F&B Manager to ensure efficient sanitary and pleasant service for all guests. - Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Assist Food & Beverage Manager with administrative duties, as assigned. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.

Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company.   Assist customers as necessary to ensure their satisfaction.- Supplies rooms with all amenities and linens- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel as directed by Executive Housekeeper, Housekeeping Lead, Supervisor, Manager or Director- Cleans all windows and mirrors, dusts, and sanitizes bathrooms in guest rooms- Vacuums and cleans carpeted areas and behind furniture- Assures that every room is clean and everything in room is in proper working order- Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities- Ensures all linens and towels are without defect- Completes daily housekeeping reports, if necessary- Works as a team with other employees- Responsible for providing exceptional Red Carpet Customer Service to all guests- Properly reports and turns in all lost and found items- Greets all guests throughout shift with the proper salutation and pleasant expression- Reports all safety hazards or maintenance deficiencies for proper handling- Maintains and cleans all equipment used throughout the course of a shift- And any other duties as assigned by management

- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Taking correct orders from the guests and processing them through the Micros POS. - Producing drinks as ordered by the guests such as cappuccinos, lattes, smoothies etc. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and maintains cleanliness of dining room in accordance with established health and safety standards - Resolves service issues appropriately. - Knows and promotes current casino events and programs and can give guests directions to all casino areas - Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play - Any other duties as assigned by management.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:• Responsible for supervising day to day operations and managing staff for the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors   achievements of performance and profit objectives.• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to Manager.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses    issues as they arise. Responsible for the overall achievement of department customer service goals. • Maintains all master and direct bill accounts and coordinates with Accounting staff to ensure correct billing.• Makes recommendations pertaining to hotel policies and services, and resolve occupants’ complaints while supporting all customer service programs.• Responsible for maintaining maximized occupancy and revenue for Hotel operations. • Makes recommendations for financial activities of Hotel such as setting room rates and policies/procedures.• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Director of Non-Gaming Operations. • Maintains strict confidentiality in all departmental and company matters.

- Other duties may be assigned. - Primary duty includes the exercise of discretion and independent judgment with respect to matters of significance. - Effectively respond to director’s requests in all areas of employee needs and concerns involving benefits. - Promote a positive environment and achieve job satisfaction for all employees by assisting with claims as needed. - Conduct benefits orientation/enrollments for all departments when needed. - Enter all employee benefit information into the system.   Maintain and change employee files concerning insurance. - Coordinate benefits deductions via the Human resources systems.  Ensure that correct transactional information’s provided. - Run reports and filing and stay current on all filing. - Coordinate with third party for COBRA enrollment. - Assist employees with all LOA, FMLA and disability procedures. - insure Compliance with HiPPA privacy rule. - Process new hires by coordinating gaming licenses, drug test and other necessary requirements preparing new hires for orientation. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Other duties as specified by the HR Director.  

 ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Responsible for providing guidance and daily supervision to staff in the Hotel Housekeeping department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Assists Housekeeping Supervisor supervise daily cleaning of occupied rooms and preparation of rooms for new check-ins. - Adheres to scheduling and coordinates with Housekeeping Supervisorany scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.   - Ensures that guest rooms are well maintained and in proper repair by completing room checks. - Assists with inventory items, such as linen and supplies, and ensure they are tracked and accounted for daily. - Assists with special requests from the Front Desk. - Inspects all vacant rooms to ensure efficient top conditions and housekeeping specifications are met. - Reports all maintenance problems and assures protection of all hotel property for possible damage.   - Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Protects and preserves the assets of the company. - Maintains strict confidentiality in all departmental and company matters. - Performs other duties as may be assigned by department and/or company management. - Follow all cleaning, sanitation, and PPE position specific guidelines. 

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events including working the events.- Answers calls and proactively assists customers (internal and external) with their concerns. Resolves guest opportunities, conflicts or complaints on behalf of the company in a fair and equitable manner. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs while always exhibiting a friendly, helpful and courteous manner with our guests.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.- Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.- Work in conjunction with other departments to facilitate/ plan casino events and promotions.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Adheres to all company, state, and regulatory policies and procedures.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Proactively seeks out new business on the casino floor, soliciting enrollment in the loyalty program.- Maintain the confidentiality of player information such as name, address, contact information, level of play, wins, losses, number of visits, etc.- Maintain professional representation on behalf of the company at internal and external events as needed.- Plan and execute monthly displays and decorations necessary for events and promotions.- Accurately complete Rules and Regulations sheet for the state gaming control board submittals for promotions/ tournaments.- Research and contact vendors for special needs as needed.- Determine equipment needed for promotional activities and coordinate all details for the equipment.- Anticipate guests needs and respond with a sense of urgency and communicate with management if the need arises.- Ability to work well under pressure, multitask, and demonstrate ethical and cooperative behavior.- Performs all other related and compatible duties as assigned.- Follow all cleaning, sanitation and PPE position specific guidelines.

  - Responsible for balancing and Auditing for accurate room revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.  - Transmit Credit card batches. - Complete and transmit daily management and accounting reports and supporting documents. - Acts as hotel system liaison during night hours. - Performs all Guest Service Representative functions as required, such as, booking room reservations, answering hotel phone calls and notifying guests of messages. - Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. - Ability to effectively deal with guest and employee concerns in a friendly and positive manner. - Make responsible judgment calls on quest issues during the overnight shift. - Make corrections and adjustments and handle all computer problems that might occur throughout the shift. - Must have good trouble shooting skills. - Answer routine questions from co-workers - Lead completion of daily tasks within the department or work unit - interact with others when necessary to achieve desired outcomes - Maintains complete confidentiality of all company information at all times. - Other duties may be assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary: - Pressure washes outside of casino, decks, entrances to the casino, and other areas as needed and/or as directed. - Cleans grounds and removes litter. - Removes all trash from parking lot as needed. - Spread salt on public passageways to prevent ice buildup. - Water’s lawn and shrubs; trims plants as needed. - Cleans out drainage, ditches, and culverts. - Maintains cleanliness of outside smoking area. - Maintains parking lots and adjacent areas in a sanitary manner. - Makes minor repairs on equipment such as lawn mower, spreader, and snow removal equipment. - Maintains strict confidentiality in all company matters. 

ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:  - Responsible for supervising staff and the overall daily management of designated shifts in the Security department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards.- interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.   SUPERVISORY RESPONSIBILITIES                                                    This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).

Essential duties and responsibilities   The following and other duties may be assigned as necessary:  - Responsible for supervising staff and the overall daily management of designated shifts in the Security department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards.- interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.   Supervisory Responsibilities                                                      This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).

- Promote and maintain all steps of the ACES program with each patron and employee you may meet. - Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino. - Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; aid in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests. - Provide security escorts for all monetary transfers, fills, and credits. - Assist customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary. - Monitor all entry and exit from soft count, and vault, and maintains logs of these activities if required. - Dispatch other officers to various assignments and maintain activity log sheets. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. - Must be knowledgeable of all special events and promotional activities available to guests. - Presents oneself as a Credit to the Company and encourages others to do the same. - Must work well under pressure and meet multiple and sometimes competing deadlines. - Must always demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Adhere to all departments/company policies and procedures. - Performs all other related and compatible duties as assigned.

Summary: Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.  Safeguard casino assets at all times.   Count Team members are paid hourly, working Mondays and Fridays as well as the first of the month. Count team members shift length will vary based on business volume and will regularly be longer than an 8 hour shift.   Essential Duties And Responsibilities: - Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S. - Exchange “hot” slot cans for “cold” slot cans through a process of opening the slot machines and scanning various barcodes in an extremely fast and accurate manner. - Prepare to count money; open slot cans, remove money/tickets and attach barcode for preparation of machine count. - Scan slot can barcode and send money through a Money Processing System machine which separates all currency denominations and tickets. - Strap and brick all money into appropriate values after running through MPS machine.  All straps are dated and initialed by person. - Download and import all files including currency and tickets from the MPSs to be sent to Revenue Audit. - Count each denomination and record on a worksheet and verifies with all members of the team.  - Verify grand total with Revenue Audit. - Prepare transfer of all cash to be received by vault. - Complete preventative maintenance on cash cans and other equipment used by the team. - Abide by all Gaming regulation and policies and internal controls. - Maintain integrity and discretion regarding cash amounts. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and the manager. - Performs other duties as may be assigned by department and/or company management.

The Lead Cook is responsible for the day-to-day operations in the assigned outlet/s. The Lead Cook is responsible for coordinating activities and training of cooks, and other kitchen staff engaged in preparing and cooking foods for various outlets to ensure an efficient and effective food service and product. ESSENTIAL DUTIES & RESPONSIBILITIES:- Responsible to the Sous and Executive Chef successful performance of assigned duties.- Responsible for the supervision and performance of cooks and kitchen employees.- Plans and coordinates menus along withSous Chef and Executive Chef.- Determines time and sequence of cooking operations to meets meal serving hours.- Delegates to Cooks the responsibilities for preparation of foods via production sheets.- Directs other kitchen staff engaged in preparing, cooking, and serving food.- Maintains sanitation levels of all kitchens as described by the company, local and state health departments. - Ensures that all budgeted food costs and payroll costs are maintained.- Reviews menus and analyzes recipes.- Trains, schedules, and evaluates kitchen employees.- Responsible for maintaining and monitoring employees’ time.- Trains kitchen personnel in safe operating procedures of all equipment, utensils, and machinery.  Establishes maintenance schedules in conjunction with manufacturer’s instructions for all equipment. - Must work well under pressure, and meet multiple and sometimes competing deadlines.- Adhere to all corporate and local policies, procedures, and operating guidelines.- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.- Performs other duties as may be assigned by department and/or company management.SHIFT LEAD RESPONSIBILITIES- This position has shift lead responsibilities for the kitchen workers within their assigned outlet.

- Replenish paper goods (i.e., cups, napkins, etc.) at bars. - Assist bartenders in cleaning and maintaining bars: filling ice bins, etc. - Stock bars with alcoholic beverages: liquor, wine, beer, drink mixes. - Stock non-alcoholic beverages: soda, juices, and carbon dioxide at bars. - Stock liquor room with all supplies: liquor, beer, wine, dry goods, soda, etc. - Maintain cleanliness of liquor rooms, beer coolers, and bars: sweep, mop, take out the trash. - Assist with setting up for banquets and private functions: stock alcoholic and non-alcoholic beverages, and paper products. Break bartenders, make change, run cashier register. Help with inventories. Claim tips received according to laws governing wage reporting. Perform duties in a safe manner; report any potential safety hazards to management staff. May be required to answer questions when a manager is not available. Must work well under pressure, and meet multiple and sometimes competing deadlines. Adhere to all corporate and local policies, procedures, and operating guidelines. Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.