Keeping You Up-to-Date
For all the need-to-know information and updates regarding Zia Park Casino, Hotel & Racetrack.Statement by Bill Belcher, Vice President and General manager on the reopening of Zia Park Casino, Hotel & Racetrack
While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests is our top priority. With this in mind, we have been working closely with the New Mexico Gaming Control Board, state and local leaders, and public health officials to finalize comprehensive reopening protocols and health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminders about them throughout the property. We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times, and can’t wait to welcome everyone back.
New policies include, but are not limited to, the following:
Social Distancing
- Limiting capacity on our gaming floor to no more than 75% of our maximum occupancy.
- The installation of floor decals and signage to remind guests of social distancing guidelines in areas where lines typically form.
- Slot machines will be configured to meet social distancing requirements.
- Live music and entertainment will remain suspended.
- Restaurant offerings will be limited and will adhere to all restaurant state protocols and social distancing.
- The Hotel will be limited to 100% occupancy.
- Hotel bookings have resumed. Rooms can be booked by calling 1-888-ZIA-PARK (942-7275) between 9 a.m. – 8 p.m. MST daily.
Health & Safety
- Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
- Guests will be required to wear masks while in the facility and must respond to a health screening prior to entry.
- Slot machines will be thoroughly and regularly cleaned throughout the day.
- Additional Sanitizer stations have been installed on the casino floor and are readily available throughout the facility.
- The Hotel will operate under the New Mexico Safe Certified Training Program.